Privacy Policy

Last Updated: Jan 1st, 2024

Introduction

Welcome to SVP Academy, operated by Sangita Vidya Prakasini LLP (“us,” “we,” or “our”). This Privacy Policy outlines our commitment to protecting the privacy of students and visitors to our music academy website.

Interpretation

Words with initial capitalization have meanings defined under specific conditions, applicable regardless of whether these terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account: A unique account created for you to access our Service or specific parts of it.
SVP Academy (or “the Academy,” “we,” “us,” or “our”): Refers to Sangita Vidya Prakasini, LLP, the entity operating SVP Academy.
Cookies: Small files placed on your device by a website, containing details of your browsing history.
Country: Refers to the country where SVP Academy is based.
Device: Any device capable of accessing the Service, such as a computer, cellphone, or digital tablet.
Personal Data: Information relating to an identified or identifiable individual.
Service: Refers to the website and services provided by SVP Academy.
Service Provider: Any natural or legal person processing data on behalf of SVP Academy.

Information We Collect

We collect the following Personal information when students enroll in our music programs:

Names: We collect the full names of students for identification and communication purposes.
Contact Details: This includes email addresses and phone numbers, allowing us to communicate important updates and share relevant information.
Date of Birth: Collected to ensure age-appropriate placement in our music programs.
Address, State, Province, ZIP/Postal code, City: Collected to ensure invoicing happens in the accurate postal address.
Payment Information: Securely collected for processing enrollment fees and managing financial transactions.
- First name, Middle name and Last name
- Email address, Phone number
- Date of Birth
- Address, State, Province, ZIP/Postal code, City
- Usage Data

Automatically collected Non-personal information when using the Service, including:

IP Addresses: These are unique numerical identifiers assigned to each device accessing our website, providing insights into geographical location and general user behavior.
Browser Details: Information about the web browser used, aiding in website optimization for various platforms.
Device Information: Details about the device used to access our website, helping us improve user experience.
- Device’s Internet Protocol address (IP address)
- Browser type, browser version
- Pages visited, time and date of visit
- Time spent on pages
- Unique device identifiers and other diagnostic data
- Cookies and Tracking Technologies

We employ Cookies and similar tracking technologies to monitor activity, store information, and enhance our Service. Cookies may be “Persistent” or “Session” Cookies, serving various purposes like necessary functions, cookies policy acceptance, and functionality. For comprehensive details, please refer to our Cookies Policy or the Cookies section of our Privacy Policy.

How We Use Your Information

Student Enrollment
- Personal information is used for:
  - Processing Student Enrollments: Names, contact details, and payment information are processed to facilitate student enrollment efficiently.
  - Managing Classes: Information is utilized to organize and schedule music classes effectively.
  - Communicating Important Updates: Contact details are used to inform students about class schedules, events, and other crucial updates.
  - Manage your Account: Facilitating your registration and access to our Service.
Communication
- Contact information is utilized for sending relevant information about:
  - Classes: Communicating details about upcoming classes, changes in schedules, or any other class-related information.
  - Events: Notifying students about music events, performances, and other relevant occasions.
  - Other Academy-Related Updates: Sharing important updates related to our music academy, policies, or additional programs.
  - Contact you for updates or informative communications: Sending communications via email, telephone calls, SMS, or other electronic means.
  - Manage your requests: Addressing and handling your inquiries and requests.
  - Conduct business transfers: Utilizing information for mergers, acquisitions, or other business transactions.
Improving Our Services
- Non-personal information is analyzed to:
  - Understand Website Usage Patterns: Analyzing IP addresses, browser details, and device information helps us understand how users interact with our website.
  - Improve Our Website: Using insights gained from website usage data, we continually enhance our website to provide a better user experience.
  - Enhance the Overall Student Experience: Collected data aids in tailoring our services to better meet the needs and preferences of our students.
  - Provide and maintain our Service: Ensuring the functionality and usability of our offerings.
  - Perform a contract or transaction with you: Fulfilling agreements, purchases, or other contractual obligations.
  - Provide news, special offers, and general information about our goods and services: Keeping you informed about relevant developments.

Information Sharing

Third-Party Service Providers:
- Personal information may be shared with trusted third-party service providers involved in the operation of our music academy, including:
- Payment Processors: Facilitating secure and efficient financial transactions.
- Communication Tools: Enhancing our ability to communicate with students effectively.
- With Service Providers: Facilitating the provision of our Service
Legal Compliance:
- We may disclose personal information to comply with legal obligations or respond to lawful requests, ensuring our operations align with applicable laws and regulations.
- In business transfers, mergers, or acquisitions: Transferring information as part of organizational changes.
- With Affiliates, business partners, and other users with your consent: Sharing information based on your explicit approval.

Retention and Security of Your Personal Data

We retain your Personal Data for as long as necessary for the purposes outlined in this Privacy Policy. Security measures are implemented to protect your information, but no method of transmission over the Internet is 100% secure.

Transfer of Your Personal Data

Your information may be processed and transferred to computers outside your country. By using our Service, you consent to such transfers. We ensure adequate controls are in place for data security.

Disclosure of Your Personal Data

We may disclose your Personal Data in business transactions or to comply with legal obligations or protect our rights.

Links to Other Websites

Our Service may contain links to other websites. We have no control over their content or privacy practices and are not responsible for them.

Your Choices

Opt-Out : Students may choose not to receive promotional communications. Instructions for opting out are provided in relevant communications, giving individuals control over the information they receive.
Access and Correction : Students can request access to their personal information and request corrections by contacting us. This ensures accuracy and completeness of the information we hold.

Security

We employ strict security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.

Changes to this Privacy Policy

This Privacy Policy may be updated periodically. The date of the latest update will be indicated at the top of the policy, providing transparency about any changes made.

Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at:

Sangita Vidya Prakasini LLP
39/C, LTR, Kolkata-700029
Phone: +919330308050

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