• Refunds are not issued, but concerns can be addressed by contacting feedback@thesvpacademy.com.
• The Academy Expert and the quality team will work to resolve issues, either counselling the teacher or making a suitable teacher assignment.

• The Academy aims to keep the same teacher for continuity, but circumstances may necessitate changes.
• Teacher changes are communicated in advance, and efforts are made to maintain consistency in higher levels.

SVP Academy provides both options:

• One-on-One Session: Individual attention with only you in the class.
• Cluster Session: Learn with batchmates (maximum 3 students per class).

• Yes, the focused online environment eliminates distractions.
• Maximum class size is 3 for personalised attention, covering sufficient material for practice throughout the week.

• Session duration varies by level:
  • Beginner: 30-40 mins
  • Intermediate: 40-45 mins
  • Advanced: 45-55 mins
  • Expert: 50-60 mins

• Changes are subject to the availability of time slots and teachers.
• Changes mid-program are discouraged but can be considered for genuine needs.
• Consistency with the same teacher enhances the learning experience.

• Online learning mirrors traditional learning with the added benefit of technology.
• Advantages include the convenience of learning from home, a structured curriculum, the flexibility of evening and weekend hours, SVP ePustak for anytime learning, virtual class recordings, and certifications.

• We are dedicated to ensuring a fair and enriching experience for all our students. Our flexible class structure and personalized approach accommodate individual learning paces, ensuring every student gets the most out of their educational journey with us.

• If you find yourself with remaining classes from the previous level, kindly contact us at operations@thesvpacademy.com, and we will gladly adjust the fees accordingly. We are committed to accommodating individual learning paces.

• Our USP lies in offering flexibility and choice. While a minimum of 10 classes is mandatory for enrollment/renewal, these classes provide the flexibility to explore and learn from as many modules or chapters within the same level.

• No, we recognize the unique capabilities and capacities of each student. Therefore, we believe imposing a fixed timeframe to complete a module would be unjust.

• Our curriculum is meticulously crafted with several modules at each level, tailored to meet the specific demands of the art form. Developed over 1.5 years, our courses prioritize both convenience and the quality of the learning experience.

• The Academy follows four broad levels: 
  • Beginner, 
  • Intermediate,
  • Advanced, and 
  • Expert.
• While a minimum of 10 classes is mandatory for enrollment/renewal, these classes can be used to learn multiple modules or chapters within the same level.

• The Academy has streamlined online learning for Indian Classical Music, offering a well-structured curriculum for Hindustani and Carnatic Classical Music.
• Advantages include progressive courses fostering creativity, weekly/bi-weekly classes, an Online SVP ePustak for each course, and multimedia materials for easy learning and practice.
• Virtual classes are available on a weekly or bi-weekly basis, with tools like SVP ePustak and Abhyas Archive for recording practice and seeking teacher feedback.